Recruitment & Onboarding
• Recruit volunteers against identified needs, including aviary/bird care, education, events, fundraising, and administration.
• Run a consistent onboarding process — inductions, role briefings, health and safety orientation, and relevant agreements/records.
• Maintain accurate volunteer records, including contact details, roles, hours, skills, and training.
Scheduling & Coordination
• Coordinate volunteer rosters to ensure reliable cover for bird care, centre operations, tours, and events.
• Match volunteer skills and availability to tasks, and arrange cover for absences.
• Act as the first point of contact for volunteer queries, scheduling changes, and day-to-day coordination.
Support & Retention
• Build a positive, inclusive volunteer culture that reflects the Trust's kaupapa and values.
• Provide ongoing support, recognition, and development opportunities for volunteers.
• Identify and address volunteer wellbeing, workload, and training needs.
Working With the Paid Team
• Work closely with the Manager and Education & Administration Coordinator to align volunteer effort with operational priorities.
• Support health, safety, and animal welfare standards across volunteer activities, in line with Trust and DOC requirements.
• Report regularly to the Manager on volunteer numbers, activity, and any issues or opportunities.
• Proven experience managing or coordinating volunteers — essential.
• Confident building systems for recruitment, onboarding, scheduling, and record-keeping.
• Strong interpersonal and communication skills, with a warm, inclusive approach.
• Well organised, with attention to detail and the ability to juggle competing priorities.
• Confidence with digital tools — spreadsheets, shared drives, email, and volunteer scheduling platforms.
• Understanding of health and safety obligations in a volunteer/not-for-profit context (desirable).
• Alignment with our conservation kaupapa and commitment to te ao Māori principles where relevant.
Approximately 8–10 hours per week, with flexibility around days and times. Some regular on-site presence at Fairhall is expected, plus occasional weekends for events, releases, and the breeding/advocacy season (approximately February–May).
Getting started:
The first step is to express your interest by filling out the form below.
We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Conservation