WORKSHOP: Doing the Difficult Stuff Well (ONLINE)

This workshop will be facilitated by Chris Atkinson, Regional Advisor, Volunteering Waikato

Have you ever experienced a sense of dread when you need to address volunteer behaviour or have a conversation you don't feel comfortable having?

This workshop explores a range of techniques you can use to have effective conversations with volunteers. We will explore:

• What makes difficult conversations so hard?
• Impact - why we need to address behaviours and performance issues
• A greater understanding of self-talk and emotional intelligence
• How to challenge unwanted behaviour and encourage "above the line" language
• A process for identifying issues and engaging in effective communication

Reading material and printable (if you choose) workbook will be provided prior to each workshop session.

**PLEASE NOTE: This workshop will be held in two parts:

• Thursday 21 April 2022 - 10am-12pm
• Thursday 28 April 2022 - 10am-12pm**

This workshop will be held via Zoom, and the link will be sent to you in due course.

Registrations for this workshop can be submitted HERE.