Digital Tech Helpers

All Towns
REAP Marlborough

Share your computer skills in person with individuals in the community!

  • Empower them to use their laptops, smartphones, notebooks, etc. to master basic functions (e.g. setting up email & sending messages, using zoom, putting contacts into phones, troubleshooting, installing and using simple apps, surfing the web, watching TV online, etc.)
  • Troubleshooting basic computer issues
  • Help with specific needs - this may require you to do some basic research online to help guide the client through the process
  • Excellent communication skills

  • Confidence in using IT in every day life

  • Learner focused - able to create a safe, comfortable, learning environment with the client; able to go at the pace needed by the client; clarify and understand client needs; able to let client 'have a go' enough times until they are confident'; able to refer client to other sources of help as needed

  • Willingness to meet clients in public areas (e.g. cafe or library or REAP Marlborough office)
    NOTE: Please indicate if you would be willing to meet clients in their homes if they have mobility issues or use non-portable devices such as TVs or desktop computers (special health and safety conditions will apply)

A Police background check is required for this role.

Time commitment:

As needed. You will be matched with clients needing various types of help.

30minute to 1 hour blocks at times convenient for both parties

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1354

Apply for this role:

Address: *

Demographic information:
Used anonymously for statistics to demonstrate our impact to funders.
Other information (optional):
In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.