Support Worker

Support victims of crime and other trauma to find the safety, justice, healing and restitution they need as a volunteer.
Volunteers provide support, information and practical assistance to people affected by crime and trauma. This might be just hours after the incident, or in the days and weeks, sometimes months, later.

Victim Support helps victims and their families by providing:

  • emotional first aid and practical support at the time of crisis
  • financial grants to reimburse costs after some serious
  • referral to counselling and other services, and payment of counselling costs in some cases for serious crime
  • help dealing with the criminal justice system (e.g. attending court, restorative justice, parole board)
  • help dealing with grief, loss, trauma and shock
  • follow up on well-being / safety after crisis and further emotional and practical support if required
  • specialist support following a homicide
  • advocacy with other organisations

Full training is provided.
Next training: 2022 (TBC).

[Please note this is a volunteering opportunity, not paid work.]
Victim Support volunteers are everyday New Zealanders who have chosen to be there for people facing a difficult situation.
Victim Support totally relies on our volunteer workforce. Some are retired, many have full time jobs, men and women of many cultures and beliefs – they are all people helping people. Some volunteers have been supported as victims themselves.

Victim Support's free service provides emotional and practical support, information, financial assistance, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma.

Victim Support is a free 24/7 community response to someone dealing with, in some cases, the worst time of their life. People who receive adequate support and information from our volunteer Support Workers are more likely to remain connected in a positive way with their whānau, family and local community and are better placed to rebuild their lives.


Support Worker Volunteers must be 18 or older.
Support Worker Volunteers need to hold a full NZ driver's licence and be independently driving.
Compassion, empathy, reliable, friendly nature.

A Police background check is required for this role.

Time commitment:

Ideally, volunteers will commit to at least 1 year service. However, if you are not sure whether you can commit to this timeframe, please still apply and simply let Sonja know about your situation.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1089

Apply for this role:

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Other information (optional):
In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.